CMS Wire
All the Content Management, Web Publishing and Enterprise 2.0 news you can handle. We think about content and dwell upon collaboration.
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Konecta Debuts Kolibri to End AI Pilot Purgatory
The agentic AI orchestration platform packages 25 years of CX operations expertise into pre-built, regulated-industry use cases.
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TELUS Digital Joins Cresta to Scale Customer Experience AI
The deal makes TELUS Digital a preferred implementation partner for Cresta's contact center AI platform, covering deployment, integration and managed services.
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Meet the Newest Martech Member: Databricks, Via Agentic CDP
Databricks enters martech with CustomerLake, an agentic CDP built into the Lakehouse.
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Data Doesn't Lie: Why Customers Are Returning to In-Person Brand Experiences
As brands invest heavily in AI and automation, customers are signaling a renewed appetite for physical experiences that feel personal and authentic.
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Value Stream Delivery: Rewiring Your Organization Around the Customer
Sigma Connect
